Member Services and Communications Coordinator - AL Dental Association
The Alabama Dental Association (ALDA) has an immediate opening for a full-time Member Services and Communications Coordinator to join our dynamic team. Our team is driven by the mission of supporting our members through initiatives that better their profession, practices, and patients.
Job Description
The Member Services and Communications Coordinator position is full-time and reports to the Executive Director. This position develops and implements all membership recruitment, retention, and engagement strategies. This position works closely with other staff and volunteer leadership to grow membership and improve member satisfaction and engagement.
Essential Functions
Member Recruitment and Retention
Develops and implements all membership recruitment, retention, and engagement strategies
Ensures the timely production and distribution of monthly member dues billing and renewal materials
Responsible for ensuring data integrity, dues management, and membership data/records, and prospects in sufficient detail to support the activities of the organization
Works closely with national and local constituent membership staff
Provides staff support to Board of Trustees, House of Delegates, Councils and Committees as needed
Prepares detailed reports on new members, non-members and current members to support the recruitment and retention efforts of the Association
· Assists in the planning and onsite execution of conference, continuing education events and business meetings
· Assists members with questions and inquiries
Communications
Develop and implement communication strategies that align with organizational goals.
· Manage and maintain all social media accounts
· Edit and update the organization website to ensure information is accurate and current
Produce mass email communications through Constant Contact and Outlook
· Create and send e-newsletters to membership
Assist with media relations, including writing press releases
Assist with planning and executing conferences, events, membership initiatives, and fundraising activities
Solicit new advertisers, partners, exhibitors, and sponsors
· Other duties assigned as the Association’s goals and initiatives evolve to serve the membership
Minimum Work and Education Requirements
Bachelor’s degree required
Advanced Excel experience required
Association experience preferred
Superb verbal and written communication skills
Proficient in Microsoft Office and Adobe Creative Suite, Canva
Exceptional and professional telephone presence
Demonstrates ability to handle multiple tasks simultaneously, strong organizational skills, and attention to detail are imperative
The Association office is open Monday through Friday, 8:00 am until 5:00 pm. The individual in this position is expected to work the hours necessary to achieve the desired results, including occasional evenings and weekends.
We offer a competitive salary and benefit package. Please email cover letter, resume and salary requests to Michele Huebner, michele@aldaonline.org.